Provider Training
Welcome to Delaware First Health. Thank you for being part of our network of participating physicians, hospitals and other healthcare professionals. We Go-live January 1, 2023. There are webinar opportunities where you can get answers to your questions to thoroughly onboard you as a participating provider in our network. Please register in advance using the links below.
See Provider Orientation and Virtual Forum presentations on the Provider Manuals, Forms, and Resources page.
We are holding three virtual sessions for providers across the state to learn about our health plan, and tools and resources to make your job easier. Please register in advance, individually, via the links below. During registration, please scroll carefully to select your preferred date and time. A calendar invite with a link to the Zoom meeting will be sent upon completion.
Topics include health plan overview, website resources, secure provider portal, utilization management, case management, LTSS, behavioral health, claims, provider services, provider relations.
Email DFH_ProviderRSVP@delawarefirsthealth.com for additional information regarding the forums prior to the fourm.
Wednesday, January 18, 2023
9 a.m. to 12 p.m.
Zoom Link: https://centene.zoom.us/meeting/register/tJYvc--orDgjGNxKHd-jXHr3ytrCh4WFod0x (secure meeting invite will be sent after registration)
OR
Time: 1 p.m. to 4 p.m.
Zoom Link: https://centene.zoom.us/meeting/register/tJMrd-GsrjsoGNQcCq2kkoyE1D9fq2GFpG4C (secure meeting invite will be sent after registration)
Thursday, January 26, 2023
Time: 9 a.m. to 12 p.m.
Zoom Link: https://centene.zoom.us/meeting/register/tJIuc-utpjIiGdxi8rQEkyu4UoAEpZG8TdpU (secure meeting invite will be sent after registration)
OR
Time: 1 p.m. to 4 p.m.
Zoom Link: https://centene.zoom.us/meeting/register/tJYrc-CvqjMjHdUjZipdpa-JOLI_fi-8Ebpm (secure meeting invite will be sent after registration)
Wednesday, February 8, 2023
Time: 9 a.m. to 12 p.m.
Zoom Link: https://centene.zoom.us/meeting/register/tJApcOigpjwqH9Oq-i7FwqRfPhuVO69g6QOX (secure meeting invite will be sent after registration)
OR
Time: 1 p.m. to 4 p.m.
Location: https://centene.zoom.us/meeting/register/tJYodu-qqDMrHdA6ySfTu5Q1IqcNMVGGU8lC (secure meeting invite will be sent after registration)
Feedback after the forum is greatly appceciated and can be sent to DE_ProviderEngagement@delawarefirsthealth.com.
Please feel free to send over your questions, comments, or concerns by 12pm the Thursday before the meeting to DE_ProviderEngagement@DelawareFirstHealth.com.
Date: Friday, January 13, 2023
Time: 12:00 PM – 1:00 PM
Dial-In Number: Available after registration
Meeting ID: 940 8424 2493
Passcode: 479845
Meeting URL: https://centene.zoom.us/meeting/register/tJAtf-2qqjkuE9fMNgl0Sf-xCsS6ko8UG1zv
Date: Friday, January 20, 2023
Time: 12:00 PM – 1:00 PM
Dial-In Number: Available after registration
Meeting ID: 940 8424 2493
Passcode: 479845
Meeting URL: https://centene.zoom.us/meeting/register/tJAtf-2qqjkuE9fMNgl0Sf-xCsS6ko8UG1zv
Date: Friday, January 27, 2023
Time: 12:00 PM – 1:00 PM
Dial-In Number: Available after registration
Meeting ID: 940 8424 2493
Passcode: 479845
Meeting URL: https://centene.zoom.us/meeting/register/tJAtf-2qqjkuE9fMNgl0Sf-xCsS6ko8UG1zv
February
Date: Thursday, February 2, 2023
Time: 10:00 AM – 11:30 AM
Dial-In Number: Available after registration
Meeting ID: 927 4400 9056
Passcode: 392360
Meeting URL: https://centene.zoom.us/meeting/register/tJYqc-2orjIqH9Ka5wY3TslwmdAWSHqcu64b
Date: Thursday, February 9, 2023
Time: 1:00 PM – 2:30 PM
Dial-In Number: Available after registration
Meeting ID: 930 8915 5640
Passcode: 479588
Meeting URL: https://centene.zoom.us/meeting/register/tJctf-Cpqz4sHtRzROIg2dtxo9Y9QR5tToM2
Date: Tuesday, February 15, 2023
Time: 12:00 PM – 1:30 PM
Dial-In Number: Available after registration
Meeting ID: 942 0412 3294
Passcode: 191248
Meeting URL: https://centene.zoom.us/meeting/register/tJAvd-2prDgoE9AmEOEJ-6uEbwuz6ATlivqw
Date: Tuesday, February 21, 2023
Time: 10:00 AM – 11:30 AM
Dial-In Number: Available after registration
Meeting ID: 916 2884 4122
Passcode: 169529
Meeting URL: https://centene.zoom.us/meeting/register/tJUrdeGgqj8rGNYPuxf0cMXRTA1vW-BfU8l_
March
Date: Wednesday, March 1, 2023
Time: 12:00 PM – 1:30 PM
Dial-In Number: Available after registration
Meeting ID: 950 2698 5169
Passcode: 424503
Meeting URL: https://centene.zoom.us/meeting/register/tJEtde-hpj4rHN3iqanilLWqMFqDODt28AQM
Date: Thursday, March 9, 2023
Time: 10:00 AM – 11:30 AM
Dial-In Number: Available after registration
Meeting ID: 968 9303 2926
Passcode: 410346
Meeting URL: https://centene.zoom.us/meeting/register/tJIlfuqorTkjGNJTx-GirpzbM1xW-6_11ZDX
Date: Tuesday, March 14, 2023
Time: 1:00 PM – 2:30 PM
Dial-In Number: Available after registration
Meeting ID: 919 7804 4371
Passcode: 846578
Meeting URL: https://centene.zoom.us/meeting/register/tJUkcOGoqj8pHdVX-3eUEU2J9AYkvbNA0xqh
Date: Wednesday, March 22, 2023
Time: 12:00 PM – 1:30 PM
Dial-In Number: Available after registration
Meeting ID: 938 2883 8866
Passcode: 967712
Meeting URL: https://centene.zoom.us/meeting/register/tJcldeGgrTMiHNLpCaf19pTNN9BfuKlI_7Z2
Date: Thursday, March 30, 2023
Passcode: 10:00 AM – 11:30 AM
Dial-In Number: Available after registration
Meeting ID: 939 0362 3114
Passcode: 394387
Meeting URL: https://centene.zoom.us/meeting/register/tJckd-qurDgrG9AsR0Xbzp5juDWfd4V6vuv2
Thursday, February 23, 2023
Time: 11:00 AM – 12:00 PM
Dial-In Number: Provided upon registration
Meeting ID: 968 0741 1544
Passcode: 360904
Meeting URL: https://centene.zoom.us/meeting/register/tJIld-6srzovHtBZOZwUTzsSh4BjLVXgwE_N
Tuesday, March 7, 2023
Time: 11:00 AM – 12:00 PM
Dial-In Number: Provided upon registration
Meeting ID: 920 4304 4470
Passcode: 321019
Meeting URL: https://centene.zoom.us/meeting/register/tJYtc-qoqj8uHdQdPsNFVE20HkNKbExs0EUq
Thursday, March 23, 2023
Time: 11:00 AM – 12:00 PM
Dial-In Number: Provided upon registration
Meeting ID: 969 9974 8282
Passcode: 671203
Meeting URL: https://centene.zoom.us/meeting/register/tJIkfuCvqjMoEtabVmNYcd66YAcZ8oFnxAL1
Delaware First Health is pleased to partner with Payspan Health to provide an innovative web-based solution for Electronic Funds Transfers (EFTs) and Electronic Remittance Advices (ERAs). This service is provided at no cost to providers and allows online enrollment. Payspan offers monthly training webinars for providers. These webinars cover the registration process for both electronic funds transfers as well as registering and navigating the Payspan portal where providers will be able to view their explanation of payments. For additional support, providers can also contact the Payspan call center at 1-877-331-7154 (ext. 1), Monday-Friday between the hours of 8am-8pm ET.
Payspan Webinar Dates:
Feb 15, 2023 | 1:30PM - 3:00PM EST
https://fuze.me/webinars/register/1165070
Mar 15, 2023 | 1:30PM - 3:00PM EDT
https://fuze.me/webinars/register/1165074
Apr 19, 2023| 1:30PM - 3:00PM EDT
https://fuze.me/webinars/register/1165078
Apr 19, 2023| 5:30PM - 7:00PM EDT
https://fuze.me/webinars/register/1165082
May 17, 2023| 1:30PM - 3:00PM EDT
https://fuze.me/webinars/register/1165086
Jun 21, 2023 | 1:30PM - 3:00PM EDT