Help Us Improve: Provider Satisfaction Survey Is Now Live

Date: 05/01/26

Delaware First Health is committed to continuously improving how we serve our providers, and your feedback is essential to that effort.

We encourage you to participate in our annual Provider Satisfaction Survey, launching early this summer. This survey informs key improvement initiatives each year and helps ensure we are addressing the issues that matter most to you.

The survey will be distributed to a random selection of network providers. If you receive it, we strongly encourage you to complete it. Your responses help us identify best practices, implement new ideas and processes, and enhance the overall provider experience.

We appreciate your partnership and look forward to learning how we can better support you. If you have any questions, please contact your Provider Engagement Account Manager.

Questions? 

• Provider Services: Call 1-877-236-1341
• Secure Provider Portal: Visit our secure provider portal or Availity Essentials to check member eligibility, submit claims and more.
• Provider Engagement: Provider Services is always yur first point of contact. For escalated issues, review the Provider Engagement Account Manager (PEAM) Territory List to locate your assigned PEAM by specialty and region.
• Provider News: Bookmark Delaware First Health Provider News to keep up with the latest updates.
• Provider Newsflash: Sign-up for updates to receive our bi-monthly email announcements.
• Provider Resources: Visit Delawarefirsthealth.com/providers/resources to find provider manuals, important forms, quick reference guides, training  and other resources.