Contact Us for Provider Support

At Delaware First Health, we are here to assist you with questions about member benefits, claims, credentialing, and much more. Below is key contact information.  

Provider Services

Provider Services is the first point of contact for providers to assist with many general questions that come up in your day-to-day, including but not limited to claims inquiries, member eligibility and benefits.  To contact a Provider Services representative call  1-877-236-1341, Monday-Friday  8am-5pm EST.  

Provider Relations

All providers participating in our network have a dedicated Provider Engagement Administrator (PEA) who is available to service more complex needs, including inquiries relating to administrative policies, procedures, operational issues, quality, education and training, roster questions, secure portal and much more. Find your assigned PEA on our Provider Engagement Account Manager Contact Information (PDF).

For general questions, you can also email  DE_ProviderEngagement@delawarefirsthealth.com

Provider Feedback Form

Your opinion matters to us. Please complete this brief feedback form to share how we are doing and how we can improve. You may access the form here: Provider Feedback Form

Ambetter & Wellcare

Effective January 1, 2024, Delaware First Health offers two affiliated products designed to meet healthcare needs in Delaware: Ambetter Health of Delaware (Health Insurance Marketplace) and Wellcare (Medicare Advantage & DSNP). 

HEALTH INSURANCE MARKETPLACE 
ambetterhealthofdelaware.com 
1-833-919-3214 

MEDICARE 
wellcarede.com 
NON-DUALS/C-SNP PLANS: 
1-800-977-7522 
DUALS/D-SNP PLANS: 
1-844-796-6811