Provider Resources

Delaware First Health provides the tools and support you need to deliver the best quality of care. This is your one-stop hub for all the essential tools, forms, and information you need to support your practice and deliver high-quality care to your patients. We’ve gathered a comprehensive collection of resources to make your work easier and more efficient, so you can stay informed and stay focused on what matters most—providing excellent care.

Resource Registry

Delaware First Health is committed to connecting our members to resources helping our members find resources in the community. We have developed strategic partnerships with community-based organizations to ensure our members have access to receiving services. Through our FindHelp website, members can search for free or reduced cost services like food pantries, job training, financial assistance and more.

If you would like further assistance connecting with our community connections team call customer service at 1-877-236-1341 (TTY: 711)

Value-Added Benefits

At Delaware First Health, we work to improve not only the health of our members, but also the economic and social issues that can act as barriers to proper care. We recognize that in addition to accessing the quality healthcare you provided by our network, social determinants of health (SDoH) also impact patient outcomes.

We are proud to offer extra services to keep our members healthy by enhancing our programs and community connections. Our value-added benefits include:

Adult Vision Services
Community-Based Wellness Programs
Housing Resources
ConnectionsPlus® program
Tutoring & GED Testing
My Health Pays® Activity Rewards
Home-Based Asthma Interventions
and more!

We invite all providers to encourage members to take advantange of our value-added benefits and wellness programs. Feel free to refer memebers to these valuable resources by using the links below:

Diabetes Prevention Program (DPP)

A lifestyle change program focused on healthy eating and physical activity for members at high risk for diabetes
Medicaid members age 18+ who are not currently pregnant, have not been previously diagnosed with diabetes, and have a Body Mass Index (BMI) of 25 or higher (23 or higher if Asian American) can be referred to the program
Program Referral Link (for Provider Use Only)

Community-Based Wellness Programs

Children (5-18): Boys & Girls Clubs memberships and programs and Adults: 18+ with BMI 25+: Weight Watchers
Weight Watchers Referral Form (for Primary Care Provider Use Only)

Learn more about these benefits by visiting our Value-Added Benefits page, or contact Provider Services at 1-877-236-1341 with additional questions.

Ambetter & Wellcare

Delaware First Health is pleased to introduce two affiliated products designed to meet healthcare needs in Delaware. With the addition of Ambetter Health of Delaware (Health Insurance Marketplace), we can provide affordable, comprehensive solutions for lower-income individuals and families who may not qualify for Medicaid or have access to employer coverage. And, by adding Wellcare (Medicare/DSNP), we can better coordinate care for our DSNP members. All plans are designed to serve Delawareans as their life situation evolves.

For more information about any of our products, including provider manuals and upcoming provider orientations, visit the website(s) below. You can also reach out to your assigned Provider Engagement Administrator with any questions.

HEALTH INSURANCE MARKETPLACE
ambetterhealthofdelaware.com
1-833-919-3214

MEDICARE
wellcarede.com
NON-DUALS/C-SNP PLANS:
1-800-977-7522
DUALS/D-SNP PLANS:
1-844-796-6811