Provider Alert: DFH Not Appearing On Clearinghouse Payor Lists

Date: 01/17/23

We have been alerted that Delaware First Health (DFH) is not appearing on some clearinghouse payor lists under our Payor ID 68069 for claims or real time eligibility. We sincerely apologize for any inconvenience this may be causing and are quickly working to remedy the situation.

Availity (our preferred gateway) has published the Payor ID today and is communicating to downstream clearinghouses including Change Healthcare. Innovalon/Ability is also showing it on their payor list as of today.

If your clearinghouse has not published Delaware First Health on their list yet, you can submit your claims or eligibility requests to any of the plans under our parent company Centene to Payor ID 68069. Our internal processing will route the appropriate Delaware claims to DFH immediately upon receipt. For example, one plan you can select is Ambetter from Pennsylvania Health and Wellness.

We will update this site as soon as this issue is fixed. If you have any questions, please call Provider Services at 1-877-236-1341.